Privacy Policy for Ahona Raingutters LLC

Last Updated: July 29, 2026

At Ahona Raingutters LLC, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Full names, email addresses, phone numbers, and physical mailing addresses.

  • Voluntary Data: Information you enter into website contact forms, booking modules, or quote requests.

  • Derivative Data: IP addresses, browser types, and operating systems collected automatically.

  • Financial Data: Payment details if you purchase goods or services.

2. How We Use Your Information

We use your data for clear and specific business purposes:

  • Project Management: We use your info to create job quotes and coordinate your projects.

  • Billing and Invoicing: We use your data to submit billing and process your payments.

  • Direct Communication: We use your email, phone number, and address to contact you.

  • Updates and Responses: We reply to inquiries and provide customer support.

  • Marketing Campaigns: We send promotional materials if you give your explicit consent.

3. SMS Text Messaging Disclosure

We offer our clients the option to receive SMS text updates regarding project scheduling, quotes, and billing.

  • Consent: By providing your phone number, you consent to receive text messages from us.

  • Data Privacy: Mobile information, text messaging originator data, and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

  • Opt-Out: You can opt-out of text communications at any time by replying "STOP" to any message we send.

  • Help: Reply "HELP" for more information regarding text service details or fees.

4. Third-Party Service Providers (Jobber)

We partner with Jobber to manage our core business operations, scheduling, and billing.

  • Data Processing: Jobber securely collects and stores your name, phone number, email, and address.

  • Service Delivery: Jobber processes this data to generate quotes, schedule projects, and handle billing.

  • Privacy Compliance: Jobber handles your information in accordance with their own data security and privacy protocols. For more information, please review the official Jobber Privacy Policy.

5. Use of Google Analytics

We use Google Analytics to monitor and analyze web traffic.

  • Data Tracking: Google tracks website usage data, page views, and user behavior.

  • IP Anonymization: Google may anonymize your IP address before transmission and storage.

  • Data Sharing: Google shares this aggregate data with us to improve user experience.

  • Privacy Terms: Google's use of data is governed by the Google Privacy Policy.

  • Opt-Out Option: You can download the Google Analytics Opt-out Browser Add-on to stop tracking.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience.

  • Functionality: Cookies remember your preferences and optimize site performance.

  • Google Cookies: Google Analytics uses cookies to identify unique users across sessions.

  • Browser Settings: You can disable cookies through your individual browser settings.

  • Feature Impact: Disabling cookies may affect certain website functionalities.

7. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Beyond our core business operational tools like Jobber, we only share data with trusted third-party service providers who assist us in operating our website, so long as those parties agree to keep this information confidential. As stated in Section 3, this sharing policy strictly excludes your mobile text messaging data and opt-in consent.

8. Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

9. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the internet can be guaranteed 100% secure.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: office@ahonaraingutters.com

  • Address: 200 Kanoelehua Ave. #334, Hilo, HI 96720